Business Intelligence Tools (BI) – IndependentAgent.com
Business intelligence platforms—Power BI or built-in tools from vendors like ITC or Zywave—pull data from your AMS and turn it into dashboards: loss ratios by carrier, retention by manufacturer, revenue by activity. Instead of creating a report and interpreting a spreadsheet, you’re looking at a live view that updates as your data changes.
A real example
The director noticed that one line of business had been seeing a decline in renewals over the past two quarters—not out of suspicion, but because of a dashboard that flagged the trend before it became a real problem.
Possible visuals
- Dashboard with a holding trend line and a call where it started to fall
- Side by Side: Static Spreadsheet vs Live Filterable Dashboard
Show — Visual ideas
- A screenshot of the BI dashboard broken down by operator and line of business
- A trend line with annotated markings when a decision was made on it
You don’t need any more data. You need a way to see the data you already have. That’s what BI tools are really for.
Why it matters
Agencies that can spot trends early on—increasing carrier loss ratios, declining producer retention—can act on them before they become a bigger problem during renewal or E&O.
Benefits for agencies
Make staffing and growth decisions based on actual production data, not gut feeling.
Benefits for industry
Better long-term forecasting at the agency level.
Action
Start with one dashboard: content by activity. This is the one number that most agencies don’t monitor closely enough, and it’s usually already in your AMS.
We would like to meet with you to discuss our plans for the future or
any technology topics affecting the independent agent distribution channel.
We are here to help! Feel free to contact.
